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Why Big Brands Struggle With Social Media
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Tags: brand, business, social media, Tony Hsieh, Zappos
For 15 years, Microsoft has tried time and again to become a major player on the web. It started by integrating an AOL-like dial-up content service in Windows 95. It shifted to a Yahoo-like web portal model three years later. In the search era, it designed search engine after search engine, cu...
Sat, Jan 30 | from GigaOM