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Opinion: Vonage Put Under The Ikeroscope 
andyabramson.blogs.com | by Andy Abramson | Sat, May 17
andyabramson.blogs.com is the #4 Blogger for VOIP
2) Ditch the "if you leave us it will cost you money." Nothing hurts more than when someone liked you service but for whatever reason chose to cancel. Don't charge them for that. Let them leave on a high note and THANK THEM for having been your customer. Oh, and just try to take your number with you. H...
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