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Opinion: VoIP Call Recording Solution integrates with CRM software. external link

ThomasNet Industrial News Room | Thu, Feb 12

Offered as Web-based, VoIP call recording solution, SmartRecord® IP v2.0 lets users instantly archive calls, meetings, webinars, and negotiations to SugarCRM, which allows companies to track and manage customer relations. Calls are recorded based on user-supplied specifications...

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